FAQ
Frequently Asked Question
Find answers to common questions about payment options, security, and processes to ensure a smooth shopping experience with Tulip Exports.
Still Have Other Questions?
If you need further assistance, feel free to contact us at tulipexports28@gmail.com or +91 7900988950.
- General FAQ
Tulip Exports is an e-commerce platform offering high-quality ethnic wear and handcrafted accessories, blending traditional craftsmanship with modern designs.
We are based in Aligarh, Uttar Pradesh, India. Our address is Quarsi, Ramghat Road, Aligarh (UP), India.
Yes, we offer international shipping. Delivery times and costs may vary depending on the destination.
We accept various payment methods, including credit/debit cards, online payment gateways, and UPI.
We accept returns for unused and undamaged products within 7 days of delivery. Please refer to our Return and Refund Policy for more details.
- Order Process
Simply browse our website, select the product you like, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
Yes, you can cancel or modify your order if it hasn’t been shipped yet. Please contact our customer support team immediately for assistance.
Orders are usually processed within 1-2 business days. You will receive a confirmation email once your order is shipped.
We accept payments through credit/debit cards, UPI, and other secure online payment gateways.
- Payments
We accept payments via credit cards, debit cards, UPI, net banking, and secure online payment gateways.
Yes, we use industry-standard encryption and secure payment gateways to protect your payment details.
Yes, COD is available for select locations. Additional charges may apply.
Currently, we do not offer installment-based payments, but we are working to include this option soon.
If your payment fails, ensure you’ve entered the correct details and retry. If the issue persists, contact your bank or reach out to our support team.